Refunds for any Program, Certification or Onsite course (less a $100 cancellation fee) are available with a written request within 30 days prior to the beginning of that program/certification/course. No refunds will be given after that time. There are no refunds for purchased online content or coursework.
Courses cancelled by the Nxt Gen Institute will be refunded in full.
A request to change a course for which a participant registered must be done within 3 days of the course. In the event of an illness or medical emergency resulting in being absent from the course, please notify Nxt Gen Institute Administration at 412-726-0834 within 2 weeks to apply credit to change to another course/date. Approved credit for a future course expires after 12 months.